HOMEWOOD, Ill. (WLS) — A local man was waiting on windows after handing over $10,000 to a contractor. But now, after turning to the ABC7 I-Team, the south suburban man is getting brand new windows throughout his entire home.
It’s been almost a year since the local man paid a contactor $10,000, which was more than half of the money for the total job. He asked the I-Team for help, after he says the contractor ghosted him, and now he’s seeing major changes to his home in south suburban Homewood.
Anthony Reed is saying goodbye to drafty windows which are more than 35 years old.
Now, new windows are being installed that will help keep Reed’s grandfather warm. The 89-year-old is in hospice care and being treated at home.
“I am at peace, at ease,” Reed said.
Reed’s wait started in almost a year ago, December of 2024 when he signed a contract for $17,500. He paid $10,000 in cash upfront to Baam Pro Services LLC and its owner, Jaime Hernandez, for windows and a bathroom remodel. Neither one happened.
“You shouldn’t do people like that, especially seniors, if you’re not going to do business, if you’re not going to do things the way it should be done, don’t do it at all,” Reed said. “Don’t take advantage of people.”
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So who is giving him new windows? It isn’t Hernandez. It’s a different company: Feldco.
The company saw the I-Team’s coverage of Reed’s dispute in September and then offered Reed new windows.
“Well, we’re just touched to be able to do it. This is a great family and they’re doing right by their grandpa,” Feldco spokesperson Dave Cook said. “And, you know, what we did is kind of come in and just make right for somebody wrong and that’s kind of what we try to do when possible.”
Feldco added that if Reed ever does get his $10,000 back from the contractor, he can keep it.
Hernandez told the I-Team in the first report on the story that the “customer will get refunded,” but that hasn’t happened yet.
ABC7 recently knocked on Hernandez’s listed business address, a home in Chicago Heights, to see if there was an update on that refund. The I-Team also texted and called, but never heard back.
In the I-Team’s first report, Hernandez also said that Reed had canceled the window order. He showed a February 2025 text from Reed that said, “I may cancel the windows all together.” But Reed says that wasn’t a cancellation.
“I didn’t even see it coming,” Reed said. “Let me just be honest. I didn’t even see this coming. So, I’m grateful. I’m grateful… Thank you. Thank you. Thank you so much. So. And I think my grandfather would be happy to. He’s happy, too.”
Reed recently filed a small claims lawsuit against Hernandez asking for a refund. Hernandez can officially respond to the case at the first court date in December.
